Daycare Policies/Procedures
GUEST REQUIREMENTS
Guests must be current on vaccinations for Rabies, Distemper and Parvovirus. Copies of vaccination records are required during the evaluation process. Guests must be in good health, flea/tick free, friendly to all dogs/humans, and generally love to play as evidenced by the required Temperament Test. All vaccination forms can be uploaded through your client portal, or emailed to us at wagmorekirksville@gmail.com. No in-heat females will be allowed during estrus and two weeks post estrus. Intact dogs are allowed but will be closely monitored - reasons for dismissal will include, but not limited to: excessive marking, dominating behaviors, challenging other dogs, displaying sexual behaviors.
ENROLLMENT PROCESS
To be accepted, an evaluation day will be required to assess temperament and suitability for group play. The evaluation can be done during half or full day daycare. Staff will discuss evaluation with pet parents at pickup. Evaluation days are by appointment only.
We try to keep an open door policy for all of our already enrolled guests to drop off, however, reservations are highly recommended so please give us a call beforehand so that you won’t have to turn back around when you get here.
WHAT TO BRING
The only thing our guests will need is a quick release collar. Please leave all of Fido’s favorite toys at home as we may not be able to control the location of his playful belongings.
DROP OFF & PICK UP MUST BE DONE DURING BUSINESS HOURS
Any dog not picked up within one-hour from closing will be checked into boarding at the Hound Around Hotel and boarding fees will begin to accrue. You will also be assessed a Late Care & Shuttle Fee of $45 for transporting your dog into boarding. Our time, like yours, is valuable. A charge of $5 per 5 minutes past pickup time will be added to your account.
PRIVATE WALKS
Guests with requested walks will be subject to a walking fee. Walks are provided on staff availability and weather permitted basis. If guests are not able to make the walk, no charge will be issued. All walks are documented with a time out and in the record. Walks typically take 15 minutes. Client agrees to release liability of any incident that occurs on walks. This includes but is not limited to paw injuries, dog fights, dog bites, insect bites, or acts of other people. All walkers are required to wear safety vests, carry poop bags, whistles, and double leash the dog before exiting the facility.
PACKAGE EXPIRATION DATES
All daycare packages hold an expiration date 120 days from the date of purchase. Any unused days remaining after the expiration date are forfeit and will no longer be valid for use at WagMore! LLC. No refunds will be issued for days remaining after the expiration date.
LIABILITY WAIVER
WagMore! LLC, which will do business in the State of Missouri, will endeavor to offer only sound, safe, and responsible care for my dog(s). However, I understand the risks inherent in dog daycare, including but not limited to interactions with other dogs and potential exposure to disease and parasites such as but not limited to fleas. Further, I am and will remain responsible for the actions of my dog at all times and I hereby agree to indemnify and hold harmless WagMore! LLC of any and all claims of injury, expense, costs, or damages caused by the actions of my dog while under WagMore! LLC care. I have been told by WagMore! LLC and understand the inherent risks of owning a dog, including but not limited to the risk of dog bites to myself or others. I recognize that WagMore! LLC is not responsible for any unintentional errors, omissions, or incorrect assertions. I understand that the recommendation of any other product or service is not a guarantee of my satisfaction with that product or service.
EMERGENCY PET CARE
We are established with multiple vets in our area including, but not limited to:
Adair County Veterinary Clinic
Kirksville Small Animal Hospital
In the case of emergency care, our staff will notify all parties of any dog injury situation. If the owner is unable to pick up dog in a reasonable amount of time, WagMore! LLC is authorized to seek immediate medical attention from a vet partner. All charges prepaid by WagMore! LLC will be reimbursed by patient owners. Any further financial compensation is to be worked out by owners of dogs involved. Owner will reimburse WagMore! LLC for any charges related to emergency care including the full cost of vet invoice plus a professional service fee (10%). I agree to indemnify and hold harmless WagMore! LLC for all and any results thereof.
